Servus: Integrationsprüfung ← Back to app

Support — Servus: Integrationsprüfung

Last updated: 2026-07-10

Servus: Integrationsprüfung helps you prepare for the Austrian citizenship test Staatsbürgerschaftstest and the Werte- und Orientierungswissen (both free), and the ÖIF-Integrationsprüfung (A2/B1): listening (Hören), reading (Lesen), writing (Schreiben) and speaking (Sprechen), with practice exams and results at A2 or B1 level.

Contact us

Questions, problems, refunds, or feedback? We're happy to help.

Email: kell@chefzwart.nl
Response time: usually within 1–2 business days.

Operator: Kelly Zwart, Amsterdam, Netherlands.

Frequently asked

How do I start?

Open the app and you can begin the Staatsbürgerschaftstest and Werte practice straight away — they are free. For the Integrationsprüfung features, enter your name and email to start a 7-day free trial with full access — no charge during the trial.

What is the difference between the Staatsbürgerschaftstest and the Integrationsprüfung?

The Staatsbürgerschaftstest is the Austrian citizenship knowledge test: 18 multiple-choice questions across three areas, including questions about your federal state (Bundesland). The ÖIF-Integrationsprüfung (A2/B1) is a German language and values exam with four skills (Hören, Lesen, Schreiben, Sprechen) plus Werte questions; Integrationsprüfung practice is the paid part of the app.

How does the subscription work?

The Staatsbürgerschaftstest and Werte practice are free. To unlock full Integrationsprüfung access you can make a one-time Lifetime purchase, or a 1-month or 3-month pass. These are one-time purchases and do not auto-renew. On iOS they are handled securely through your Apple ID (App Store). Manage or view purchases in Settings → Apple ID → Purchase history on your device.

How do I restore a purchase?

In the app, open the paywall and tap "Restore purchases". Make sure you're signed in with the same Apple ID you bought it with. If anything is missing, email us and we'll sort it out.

I'd like a refund

App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com. If you have trouble, contact us and we'll help.

How do I delete my account and data?

In the app: Settings → Delete account. This removes your data from our servers. You can also email us to request deletion.

Which languages are supported?

The interface and explanations are available in German, English, Turkish, Arabic, Russian, and Ukrainian, so you can prepare in the language you're most comfortable with.